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NEO Finance review: EU investors fund Lithuanian consumer loans from EUR 20. Exchange-listed and licensed, but 10% run late and the guarantee is gone

NEO Finance - Risk and return review

Risk Level
High
NEO Finance is both the lender and the marketplace, so investors depend on one company. That company is checkable: listed on Nasdaq First North Vilnius, audited by Grant Thornton Baltic, EUR 1.5 million of net profit in 2025. Its own capital is the weak spot, EUR 4.8 million of equity behind a EUR 92.7 million consumer loan book. The loan grades matter enormously: 3.42% of A+ money is overdue against 36.35% of C-, and the buyback repays 100% on A+ but nothing at all on C-.
Return Level
High
The 12% is NEO Finance's own advertised average return on its English site - a marketing figure, not a measured result. The platform never publishes what investors actually earned after failed loans. Independent investors who tracked real portfolios report very different outcomes: about 5.4% for one, 10.3% over four-plus years for another, and around 13% for a third. The spread shows results depend heavily on which loan grades you pick and how many of your loans have had time to go wrong. Treat the 12% as a best case, not an expectation.
Risk Return Level
Medium
At the advertised 12% the pay looks generous, but that number is marketing and real investor results have ranged from about 5% to 13%. You lose money if borrowers stop paying and the courts recover too little, too late - recoveries take two to five years and NEO Finance keeps roughly a fifth of what comes back. Because the return figure is only advertised and the honest late-payment rate is near 10%, we hold the risk-return score at Medium: you may be paid fairly for the risk, but only if you pick loans well and can wait out the recovery years.

NEO Finance - Returns and loss rates

Returns
Fixed interest: 12.00% The 12% is the average return NEO Finance advertises on its investor site, a promotional figure rather than a measurement of what investors received. Its statistics page shows the average interest rate on the loans themselves at 14.93%, but that is the rate borrowers are charged, before defaults, the EUR 1 monthly fee and the 15% Lithuanian withholding tax, and before the discounted buyback that pays only part of a bad loan back. No return after losses is published anywhere.
Loss Rates
Risk costs: 0.06% The 0.06% is what NEO Finance has actually written off: EUR 155,818 of the EUR 281.6 million it has ever lent. It is not the share of loans going bad. Its own statistics page shows EUR 42.9 million overdue, 15.23% of everything lent, of which 9.84% is more than ninety days late. And it has written off exactly 0.00% in every year since 2021 while overdue loans ran between 7% and 14%, so the 0.06% measures how rarely NEO writes anything off, not how well its borrowers pay.

Investment maturity

Platform offering investments from 1 months till 120 months.

NEO Finance – Platform statistics 2026

Information updated at: 09 Sep 2026
Number of investors 35200 investors
27326 projects funded
280.0M EUR funded amount

NEO Finance – Pros & Cons

PROS
Low entry at EUR 20 per loan for most grades, with auto-invest, a secondary market, and a profitable operating company behind it (EUR 1.5 million net profit in 2025).
Uninvested cash is held in segregated bank accounts under its e-money licence, protected from the company's creditors even if NEO Finance itself failed.
Unusually honest recovery data: it publishes what defaulted loans actually return - 45% after two years, 69% after three - where most competitors publish nothing at all.
Clean regulatory record: first company on the Bank of Lithuania's P2P lending register in 2016, an e-money licence since 2017, and no fines or sanctions found as at August 2026.
Listed on the Nasdaq Vilnius First North exchange since 2019, so its accounts are audited and filed quarterly - investors can check the numbers in a way few rival platforms allow.
CONS
NEO Finance is the sole lender and holds only EUR 4.8 million of its own capital behind a EUR 92.7 million loan book, of which just over 10 percent is more than 90 days overdue
The 100% guarantee fund closed in March 2022; today's buyback is NEO Finance's own offer to purchase failed loans at 50-70% of value for most grades - and nothing for the riskiest.
Almost 10% of all money lent is over 90 days late; the 0.06% write-off figure hides this because bad loans sit in court recovery for up to five years before being written off.

About NEO Finance

NEO Finance is a Lithuanian company that lets people across the EU lend money to consumers in Lithuania. It runs the Paskolu Klubas lending site: NEO Finance itself approves each borrower, sets the interest rate, pays out the loan and collects the repayments, and investors buy small shares of those loans from EUR 20 (EUR 50 for the safest grade).

Loans run from one month to ten years, and the average loan lasts about five and a half years, so money can be tied up for a long time.

The company has arranged about EUR 280 million of loans since 2015 and is one of the few platforms of its kind listed on a stock exchange (Nasdaq Vilnius First North), which means audited accounts and quarterly reports anyone can read.

It holds an electronic money licence from the Bank of Lithuania, so cash waiting in your account is kept in separate bank accounts away from the company's own money - but once lent out, your money carries the full risk of the borrower not paying.

There is no guarantee: the old paid guarantee fund closed in March 2022, and what remains is an offer by NEO Finance itself to buy back failed loans at a discount of up to half their value. Only EU citizens can invest.

The platform earns from borrower fees, a EUR 1 monthly investor fee, a 1% charge on each side of any secondary-market sale, and a cut of roughly a fifth of whatever it recovers from defaulted loans; 15% Lithuanian tax is withheld from interest.

Regulation

License / Regulation: Bank of Lithuania EMI licence plus P2P operator list | Licence LB000247 |

Functionality

Autoinvest: Yes
Deal rating: Yes
Secondary market: Yes
Payment provider: NEO Finance is its own payment service provider

For Investors

Limitations: NEO Finance is open to EU citizens with a valid passport, national ID card, or eligible electronic/mobile signature. Investors from outside the EU/EEA are not accepted under the published eligibility rules. Identity verification is mandatory before investing. Lithuanian residents are subject to 15% tax on interest, while non-residents generally face 15% withholding tax at source, although this may be reduced under an applicable double-taxation treaty if the required tax-residency documentation is provided.
Minimum investment: 20 EUR

Useful Information

Costs for investors on NEO Finance

Investing itself is free, but smaller charges add up: a EUR 1 monthly platform fee once your account is six months old, a 1% fee charged to both the buyer and the seller on every secondary-market trade, EUR 0.29 per withdrawal, and inactivity fees. The hidden costs are larger: NEO Finance retains roughly a fifth of whatever it recovers from defaulted loans, and Lithuania withholds 15% tax on interest at source - reducible only if you file paperwork under your country's tax treaty. Independent reviewers call it one of the more expensive platforms overall, mainly because of the two-sided secondary-market fee.

The trend to watch on NEO finance is shrinkage.

New lending fell 41% year on year in mid-2026, the loan book has contracted for three straight quarters, and management itself warns that a wave of early repayments driven by Lithuanian pension reform has temporarily flattered the portfolio's quality. A profitable but shrinking platform with an ageing, long-duration loan book is a different proposition from a growing one - and nothing on the marketing pages says so.

Project selection process on NEO Finance

There are no projects to browse - NEO Finance is itself a licensed consumer lender, so investors fund loans it has already approved. Every applicant is checked under Lithuanian consumer credit law, including a mandatory affordability assessment, and given a grade from A+ down to C-; applications rated D or E are rejected and never reach investors. The grade sets the interest rate, from about 6.7% for the safest borrowers to about 22.8% for the riskiest funded grade. The weakness is that you cannot check the grading yourself: NEO Finance publishes no default or loss figures per grade, so the grade is a label you take on trust from the company that profits when the loan is funded.

Negative publicity or reviews on NEO Finance

No scandal, regulatory fine, payment freeze or fraud allegation was found - for a platform operating since 2015 that is a genuinely clean record. Trustpilot shows 4.1 out of 5 from about 140 reviews (August 2026). Complaints are about everyday frustrations rather than lost money: too few loans for the money waiting to invest (real - new lending fell 41% year on year in mid-2026 while investor numbers grew), the 1% fee charged to both sides of secondary-market trades, rising late payments, a dated interface, and marketing that quotes borrower interest rates as if they were investor returns - a criticism independent reviewers make directly. One review site claims 45.5% of the portfolio is non-paying; that figure does not match any number NEO Finance or its auditors publish (about 10% is over 90 days late) and should be treated with caution.

Team behind the platform on NEO Finance

The company is controlled by ERA Capital, an investment vehicle holding 83.2% of the shares, whose director Evaldas Remeikis is also chairman of NEO Finance's board - so ownership and control sit with one family group, openly disclosed in stock-exchange filings. The board includes Aiva Remeikiene, who previously ran the lending platform itself, plus members covering risk and strategy. Day to day the business is led by CEO Juozas Kaminskas and CFO Tomas Savickas, with about 56 employees. Because the company is exchange-listed, every director, shareholding and pay disclosure is on the public record - a level of visibility almost no competing platform offers, though minority investors have little practical influence.

Loan origination quality on NEO Finance

There is one lender, NEO Finance AB, and it is also the platform. It is a Lithuanian consumer credit provider, 83.2 percent owned by UAB ERA Capital, that lends its own money and sells the claims on to investors. Unusually for this kind of marketplace it can be checked properly: the shares trade on Nasdaq First North Vilnius, the accounts are audited by Grant Thornton Baltic UAB, and the figures are filed publicly. The 2025 accounts show revenue of EUR 8.03 million, a net profit of EUR 1.5 million against EUR 486,000 in 2024, and equity of EUR 4.77 million against EUR 3.27 million a year earlier. Capital is the weak point. Under EUR 5 million of equity supports a EUR 92.7 million consumer book on a balance sheet of roughly EUR 32 million, so own money funds about a tenth of it. Credit quality is ordinary for unsecured Lithuanian consumer lending: EUR 25.87 million of the EUR 257.24 million lent since inception, or 10.05 percent, was more than 90 days past due at the end of 2025. The separate provision fund behind the suretyship held only EUR 15,944.

Risk management after funding on NEO Finance

Repayments arrive monthly. If a borrower falls about three to five instalments behind, NEO Finance terminates the loan. You then have a 30-day window to sell it back to NEO Finance at a discount - 100% of remaining credit for A+ loans, 70% for A, 60% for B, 50% for C, nothing for C- - with the best prices in the first three days. If you decline, the debt goes to court and bailiffs: on average 45% is recovered within two years and 69% within three, but NEO Finance keeps roughly 16-24% of recoveries as a collection fee and your capital earns nothing while you wait.

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